Accounts Receivable Clerk

Job Posted 1/14/2025
Ascendo
Jenkintown, PA 19046
United States
Category Accounting
Job Description
The Accounts Receivable Specialist will play a crucial role in managing the company's receivables, focusing on collecting payments from homeowners and customer-to-customer transactions. This position requires excellent communication skills, a strong understanding of billing procedures, and the ability to handle collections professionally and effectively.

Key Responsibilities:
  1. Invoice Management:
    • Generate and distribute accurate invoices to homeowners and customers in a timely manner.
    • Track and monitor outstanding invoices, ensuring timely payment from clients.
    • Maintain detailed records of all billing and payment activities.
  2. Collections:
    • Initiate collection efforts for past-due accounts, including sending reminders and making follow-up calls to homeowners and customers.
    • Resolve any discrepancies or disputes related to invoices or payments.
    • Develop and implement strategies to improve collection rates and reduce aging receivables.
  3. Customer Communication:
    • Serve as the primary point of contact for homeowners and customers regarding billing and payment inquiries.
    • Provide excellent customer service, addressing any concerns or questions related to their accounts.
    • Negotiate payment plans when necessary and ensure compliance with agreed-upon terms.
  4. Reporting:
    • Prepare regular reports on accounts receivable status, including aging reports and collection activities.
    • Provide insights and recommendations to management based on receivables data.
    • Assist in the preparation of month-end and year-end closing processes.
  5. Compliance and Documentation:
    • Ensure all accounts receivable activities comply with company policies and regulatory requirements.
    • Maintain accurate and up-to-date customer records, including contact information and payment history.
    • Manage the process of sending Certificates of Completion to customers upon receipt of final payment.

Qualifications:
  • Associate's degree in Accounting, Finance, or related field (or equivalent experience).
  • Proven experience in accounts receivable or collections, preferably in a customer-focused industry.
  • Strong knowledge of invoicing and collection procedures.
  • Proficiency in accounting software (e.g., QuickBooks) and Microsoft Office, particularly Excel.
  • Excellent communication and negotiation skills, with a customer-centric approach.
  • Ability to handle sensitive information with confidentiality and professionalism.
  • Strong organizational skills and attention to detail.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Edward Burke
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