Bilingual Lead Care Manager

Job Posted 10/9/2024

Seneca Family of Agencies

Fairfield, CA 94533

United States

Category Healthcare

Full-Time

Job Description

Overview:
Are you passionate about making a difference in the lives of youth and families in our communities? Join our team as a Bilingual Lead Care Manager for our Enhanced Care Management (ECM) program!

As a Bilingual Lead Care Manager, you will act as the primary contact person for youth and families requiring care coordination and community linkages. Bilingual Lead Care Managers play a pivotal role in providing comprehensive care management and support serving as the cornerstone of the care coordination process and the driving force behind ensuring the holistic well-being of high-need youth and families.

ABOUT ENHANCED CARE MANAGEMENT

The Enhanced Care Management (ECM) program is a Medi-Cal managed care benefit that addresses clinical and non-clinical needs of high-need youth and families through the coordination of services, connection to community resources, and comprehensive care management.

ABOUT SENECA

Seneca Family of Agencies has been nominated among the for several consecutive years. We're committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We're also committed to building a diverse staff and strongly encourage people of color to apply. Our programs are deeply engaged in conversations and training on to bring equity and justice to the youth and families we serve.

Responsibilities:
Conduct outreach to enroll new clients in ECM, establishing rapport and trust

Collaborate with youth, families, and care teams to assess needs and develop comprehensive care plans

Coordinate care activities and maintain communication with external providers including county substance use disorder and specialty mental health providers as appropriate

Manage referrals, coordination, and follow-up to needed services and supports

Provide education and identify support needs for youth and their families

Build and foster collaborative relationships with community resourcing agencies

Provide services in-person and accompany clients to appointments when needed

Complete required documentation in a timely manner

Attend supervision and other team meetings as required

Qualifications:
REQUIRED:

Additional education/experience requirements:Bachelor's degree in Social Work/Psychology/Counseling + 1 years of experience OR

Associate's degree or equivalent + 2 year of applicable experience OR

High School Diploma/GED + 3 years of applicable experience

Experience required working with families who are experiencing the impact of complex systematic disparities that contribute to community and individual mental health challenges

Bilingual Spanish skill set required

Flexibility to work some earlier mornings or evenings, scheduled ahead of time

Must be at least 21 years of age

Own vehicle, Valid California driver's license and insurability with Seneca's automobile policy

TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements

Must show proof of COVID-19 vaccination

PREFERRED:

Prior case management and community-based experience

Strong organizational skills as demonstrated by the ability to effectively manage multiple tasks

Schedule:
Full-time
Mon-Fri; 9am-5pm

Flexible schedule with ability to work earlier mornings or evenings as needed

Combination of in-person & remote work

Benefits:
Starting range: $25.34 - $27.84 per hour

Actual salary dependent on creditable experience above the minimum qualification

Mileage reimbursement

Salary increases each year

5 weeks of Paid Time Off and 11 Paid Holidays

Comprehensive benefits package:Medical, dental, vision and chiropractic, acupuncture, fertility coverage

50% paid premiums for dependents

Long-term disability, family leave, and life insurance

403b Retirement Plan

Employer-paid Employee Assistance Plan

Seneca is a certified employer

Promotional opportunities across the agency in California and Washington