Bilingual Patient Support Representative

Job Posted 10/14/2024
Resource Corporation of America
Midland, TX 79701
United States
Category Healthcare
Full-Time
Job Description
Overview:
We are seeking a Bilingual Patient Support Representative who enjoys helping people with compassion and integrity, to join our team.

Responsibilities:
We help our patients by:

Screening patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA/marketplace, and Social Security Disability, assisting patients throughout the application process

Building relationships and providing excellent customer service to patients, patient families, partner staff, agencies and peers to help facilitate applications

Communicating, clearly and effectively both orally and in writing

Must be:

Self-motivated, dependable and adaptable

Organized and have strong time-management skills

Able to follow all HIPAA, state and federal guidelines

Knowledgeable of office equipment including, phone, fax, computers and email

Bilingual (English/Spanish) required

Qualifications:
Past experience desired, not required:

Medicaid experience

Work in hospital or medical office setting

Insurance verification

Social Services and/or Patient Advocate

Working knowledge of hospital systems (ie: Epic, Cerner, Meditech)

We offer a robust employee benefits package, including, not limited to:

Medical, Dental, Vision

Paid Holidays and Paid Time Off

Life, Personal Accident and Disability Insurance

401K retirement plan

Flexible Spending Accounts

Employee Referral Bonus Program

Discounts on hotels, vacations, car rentals

Immediate access to 24/7 Telehealth service
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