Children Services Worker - Spanish Bilingual

Job Posted 12/19/2024
Tulare County, CA
Tulare, CA 93275
United States
Category Healthcare
Job Description
This recruitment will establish an employment list to fill current and any future vacancies within the Health & Human Services Agency. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration. Current vacancies are with the Health & Human Services Agency located in Tulare. The anticipated life of the list is six months. Spanish bilingual designated positions are entitled to an additional $.63 (cents) per hour. A Spanish proficiency exam will be required. Applicants must be fluent in the ability to read, write and speak in the Spanish language as well as in English. Explain program purpose, rules and regulations to applicants and recipient families; interview applicants for CCS benefits to obtain personal, family, insurance and financial data required to determine residential and financial eligibility; determine residential and financial eligibility for CCS benefits by applying program guidelines to information obtained; determine appropriate Medi-Cal program based on the medical condition of patient; ensure compliance with standards and regulations; acts as a liaison on behalf of patient families when attaining authorizations with the State CCS or nurse case manager; consult with providers to evaluate the cost of medical care; review case files with hospitals, pharmacies, and vendors; review and coordinate family share of cost; prepare repayment agreements; participate in medical therapy unit conference with providers; follow up with patient and/or patient's family member to assure care is provided; coordinate with providers or vendors to provide medical equipment or services; ensure that services are approved by CCS; follow up with families who fail to keep appointments or fail to comply with CCS guidelines; help arrange and authorize funds for lodging and transportation for out of county medical appointments and treatments; review case files annually for renewal of financial eligibility; work closely with assigned case managers and assist with authorization process; follow up as necessary regarding patient notification and medical record requests; maintain patient and the patient's family contact information; assist with community outreach CCS events; conduct home visits; maintain necessary case records and related files; make referrals to other community agencies; prepare case narratives, memos and correspondence; may function as a lead worker within a clerical unit; attend and participate in program staff meetings; frequent to constant data input; perform related duties as assigned. Education/Experience: Completion of 30 units of college level study in the health sciences, social sciences or closely related field OR direct and specific program experience may be substituted on a one (1) year of direct/specific experience for one (1) year of college education. Also required is one (1) year of public contact experience in interviewing clients or determining eligibility for services. Knowledge of: Math sufficient to calculate financial eligibility; interviewing techniques to obtain or exchange information; correct use of punctuation and grammar in all forms of communications; standard office practices, methods, equipment, and procedures. Skill/Ability to: Work and communicate effectively with people of various educational and socioeconomic backgrounds by respecting beliefs, interpersonal styles, attitudes and behaviors of both clients and co-workers; accurately collect, record and evaluate information necessary to establish eligibility; explain, interpret, apply and follow program guidelines, rules and regulations; understand the Medi-Cal programs available to patients based on specific medical conditions; develop and maintain cooperative working relationships with patient families, health providers and other agencies; consolidate the issue of communicating effectively; be a patient and sympathetic listener; organize work and maintain systematic, detailed, and accurate records; retain and recall information; understand and follow oral and written instructions; maintain productivity with frequent interruptions; use patience, tact, judgment and courtesy in dealing with people under various and difficult circumstances; communicate clearly and effectively in all forms of communication by using correct grammar, punctuation and spelling; communicate effectively by being clear and concise with patients and patient family members who are experiencing major life traumas; understand and follow oral and written instructions.; effectively work independently and in a team oriented environment. DESIRABLE EMPLOYMENT STANDARDS Knowledge of: California Children Services (CCS) program guideline, rules and regulations; basic medical terminology. Conditions of Employment Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. College Cost Reduction Access Act This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
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