Client Accounts Analyst

Job Posted 1/17/2025
Akerman
West Palm Beach, FL 33401
United States
Category Other
Job Description
Founded in 1920, Akerman is recognized as one of the country's premier law firms, with more than 700 lawyers in 26 offices throughout the United States.

Akerman is seeking a Client Accounts Analyst in the Financial Services Department. We have adopted a hybrid workplace environment, and this position can be based in any of our U.S. offices. The qualified candidate will work directly with assigned billing attorneys.

Responsibilities included, but not limited to:

  • Reviewing past due accounts and performing daily collections activities
  • Contacting clients by phone to resolve payment issues
  • Following up to ensure proper collections
  • Responding to external/internal inquiries regarding payment status
  • Resolving delinquent account problems
  • Assisting billing attorneys with write offs
  • Maintaining detailed records of collections activities
  • Contracts and agreements
  • Reconciling accounts
  • Providing reports to the Client Accounts Manager
  • Other duties as assigned

Requirements:

  • Position requires 5+ years of collections experience in a law firm environment
  • Proficiency in MS Word, Excel, and ARCS or another collections software

Skills:

  • Must be a self-starter and have the ability to work independently
  • Results oriented
  • Possess excellent customer service skills
  • Have a strong attention to detail and set priorities
  • Manage time effectively

We offer an excellent compensation and benefits package. Please submit your resume, cover letter, and salary requirements. EOE

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