Customer Service Clerk I/Part-Time

Job Posted 2/16/2025
City of Chesapeake
Chesapeake, VA 23322
United States
Category Customer Service
Part-Time
Job Description
Come join team Chesapeake and enjoy great benefits! Please visit our Benefits Brochure for a full list of benefits and employee perks.

Our Customer Service Clerks are making great first impressions, every day!

A successful candidate for this position will love serving the public with a smile and be able to do the following:
  • Respond to inquiries in person or by phone in City Hall's Information Desk area with a courteous and caring attitude.
  • Enter customer and general information into a computer system with accuracy.
  • Access available sources of information to answer inquiries.
  • Calmly and politely address customer concerns, following up as need to ensure resolution.
Required Qualifications
VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education.

EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this class requires a minimum of three months of related, full-time equivalent experience.

SPECIAL REQUIREMENTS : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Preferred Qualifications
  • Ability to multi-task in a high paced environment.
  • Strong problem solving, computer, & interpersonal skills
  • Self-starter, ability to work independently, takes initiative
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