Customer Service Clerk

Job Posted 1/20/2025
PrideStaff
Reno, NV 89502
United States
Category Customer Service
Job Description
Are you looking for your next opportunity? PrideStaff Financial is working with a company in the Reno, NV area with great company culture and is looking for a positive candidate to join their team.

POSITION TITLE: CUSTOMER SERVICE CLERK

JOB SUMMARY: The Customer Service Representative provides excellent customer service support by telephone and email. Resolving and or communicating customer concerns and complaints to the appropriate individuals in a timely manner. Willing to work in a fast-paced environment and have attention to detail.

DUTIES AND RESPONSIBILITIES:
  • Answer multi-line phone system and assist customers
  • Directs calls to the correct station/person.
  • Strong communication skills written and verbal with customers and coworkers.
  • Establishes and maintains files. Correctly uses a filing system and keeps files in logical order so that material is readily retrievable.
  • Processes documents in accordance with established procedures including checking for accuracy and completion of entries and fields.
  • Communicates client needs, concerns, and delivery information to team members in a timely manner.
  • Understands responsibilities and duties, can priorities and demonstrates effective problem-solving skills.
  • Understands and can apply appropriate procedures to use the database systems to respond to requests for internal reports and information.
  • Performs additional duties of a similar nature as assigned.
  • Work in a fast-paced environment.

EDUCATION, EXPERIENCE, TRAINING
  • High School diploma or GED equivalent.
  • Strong computer skills
  • Comfortable in Microsoft Office
  • Strong verbal and written communication skills
  • 1 year of experience in administration
Call PrideStaff to apply at !
Email your Resume to
Compensation / Pay Rate (Up to): $17.00 - $18.00 Per Hour
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