Employee Health & Benefits Assistant Account Manager - Bilingual

Job Posted 10/13/2024
Marsh McLennan
Columbus, OH 43299
United States
Category Healthcare
Full-Time
Job Description


Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 11,000 of the industrys brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an
Employee Health & Benefits Assistant Account Manager
Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the worlds leading professional services firm, Marsh McLennan (NYSE: MMC).

Applicants must be within driving distance to the Columbus office to be considered for this role and have the ability to commute to the office a minimum of three days per week

A day in the life.

As an
EH&B

Assistant Account Manager - Bilingual
you will:
Translate communication materials from English to Spanish
Ensure outstanding customer service is provided to clients, both directly and by other members of the production team
Communicate closely with Producers and act as key liaison with clients to assess needs and provide solutions
Oversee, facilitate or execute new/renewal marketing process
Design detailed analyses and presentations for prospect/client meetings
Develop educational materials including Benefit Enrollment Guides
Review SPDs and agreements/contracts for accuracy
Assist clients with resources relative to HIPAA, COBRA, FLEX, ERISA, etc.
Handle any claim resolutions and plan administration problems
Filing, file set-up, file maintenance in Agency Management and Imaging System
Assist with gathering appropriate client information for marketing and implementing new and renewal business
Assist with creating spreadsheets and presentations for prospect/renewal meetings
Assist with preparation of enrollment guides/packets for on-site enrollment meetings
Assist with the preparation of applications
Assist with routine plan administration, e.g., new enrollees, changes and terminations
Assist with any claim and plan administration problems / issues
Filing, file set-up, file maintenance in Agency Management and Imaging Systems
Basic correspondence with clients and companies, once Agent License is obtained
Assist team with general administrative and other responsibilities as needed

Our future colleague.

Wed love to meet you if your professional track record includes these skills:
Previous insurance industry experience in a brokerage or agency environment
Bilingual in English and Spanish
Able to research and analyze problems independently
Excellent presentation, written, communication, and customer service skills
Proficient with Microsoft Word, Excel, Power Point, and Outlook
Ability to learn Agency Management and Imaging Systems
Must have resident Agents License in Life and Health or obtain within 90 days
We know there are excellent candidates who might not check all of these boxes. Dont be shy. If youre close, wed be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. Weve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
Medical, dental and vision insurance
401K and company match program
Company-paid life and disability
Generous paid time off programs
Employee assistance program (EAP)
Volunteer paid time off (VTO)
Career mobility
Employee networking groups
Tuition reimbursement and professional development opportunities
Charitable contribution match programs
Stock purchase opportunities

To learn more about a career at MMA, check us out online: (link removed) or flip through our recruiting brochure: (link removed)

Follow us on social media to meet our colleagues and see what makes us tick:
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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.
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