Job Summary
Greet and assist prospective and current students, staff, visitors and the general public by disseminating information concerning educational offerings, college policies and procedures, DMACC webpage navigation, events and activities.
Essential Functions
Receive and transfer calls received through the college switchboard. Update message lines as needed and act as liaison between DMACC and FreshDesk phone system.
Greet and screen building visitors and callers; handle routine matters and refer more complex matters to the supervisor or appropriate staff; provide basic program or operational information and materials.
Provide and distribute general college information, college procedures and policies, events, etc. to students, staff, and general public in person, on the telephone and by mail and email.
Provide and distribute general college information, college procedures and policies, events, etc. to students, staff, and general public in person, on the telephone and by mail and email.
Print, process, and mail requests for information, coordinate college wide mailings and maintain reports. Coordinate the distribution of information which includes: college brochures, college planners, college telephone directories, and any other requests. Provide support for "Ask a Question" button on the college home page
Assist with inputting building work orders as directed and track status.
Perform other duties as assigned.
