Office Admin Bilingual Preferred

Job Posted 12/19/2024

AXZONS HEALTH SYSTEM CORPORATION

Valley Stream, NY 11581

United States

Category Administrative

Full-Time

Job Description

Job details

Salary

As per qualification and experience

Job Type

Full-time

Number of hires for this role

2

Qualifications

- Microsoft Office: 4 year (Required)
- Administrative experience: 1 year (Required)
- High school or equivalent (Required)
- Home care: 1 year (Preferred)
- Schedule management: 1 year (Preferred)

Benefits
Pulled from the full job description

Paid time off

Parental leave

Employee assistance program

Professional development assistance

Safety equipment provided

Flexible schedule

Referral program

Full Job Description

Axzons Homecare is seeking an Office Manager/Admin. Preferably with experience in the home health. As the Office Admin you will play a key role along with other colleagues in optimizing operation of Axzons. Days can be fast-paced in the office. This positive person, creative problem solver will maintain staffing schedules, and ensure that our daily client services are of the highest quality. Also providing excellent customer service, support to the caregivers, and staff. The ideal candidate will play a vital role in delivering positive first impressions authenticating the quality of Axzons.

Position responsibilities:

Communicate with employees and clients in a professional manner
Scheduling
Maintains current and accurate records and schedules for all clients and requests for service
Create and maintain staff schedules by contacting employees and confirming accepted shifts, and strategizing to cover open shifts and call outs.
Provide daily updates as necessary.
Monitor service shifts (caregivers' clocking in and out, late alerts) and caregiver claims (hours worked, activity notes, and recordings)
Problem-solve issues as they arise: caregiver call-outs, client hour changes, etc.
Enter client and caregiver information into the electronic database, updating it as necessary to provide complete and accurate information for all staff
New hire on-boarding
Run background checks
Update database with employee information
Validates employee time worked versus schedule
Prepare semi-monthly payroll file for review
Prepare client schedule reports
Prepare summary client service reports for invoicing
Follow up with clients to solicit on-line reviews
Marketing
Perform the company's marketing activities including, planning and coordinating events, other marketing, and PR events
Creating, managing social media, and other marketing content

General office tasks:

Act as Receptionist for the office answering inquiries of general nature from applicants, visitors, and professional staff in a friendly cooperative manner
Filing, Copying
Maintain all staff and contract personnel files
Keep all evaluation forms current
Assist with other office support duties as needed.

Essential Qualities and Skills needed:

Must be highly organized, detail oriented and able to multitask with a positive professional approach
Proficient with Microsoft office.
Proficient in typing
Good listening skills and support for both clients and caregivers, reflecting compassion and care in stressful situations
Excellent spoken and written communication
Self-motivated and able to work independently, with an attitude of creative problem-solving
Committed to being a team player: communicative, collaborative and supportive of the office's mission and goals
Proficient with computer and technology skills, to work with our electronic database and to use and create documents in Microsoft Office
Familiarity with scheduling software, a plus
High School Diploma required, Post-secondary education a plus
Must possess secretarial skill and have a polite telephone manner
Pass a criminal background check
Present a pleasant and professional demeanor when communicating with customers via phone and email
Flexibility to work on a variety of projects

Experience:

Scheduling: 1 year (Preferred)
Caregiving experience 1 year (Preferred)
Office coordination 1 year (Preferred)'

'
Work Remotely

Job Type: Full-time

Pay: As per qualification and experience

Benefits:

Employee assistance program
Flexible schedule
Paid time off
Parental leave
Professional development assistance
Referral program

Schedule:

8 hour shift
Holidays
On call
Weekend availability

Supplemental Pay:

Bonus pay

COVID-19 considerations:
Masks, face shields, and full PPE are provided to all staff members.
We are assisting team members in getting vaccinated for free/no cost.

Ability to commute/relocate:

Reliably commute or planning to relocate before starting work (Preferred)

Education:

High school or equivalent (Preferred)

Experience:

Microsoft Office: 1 year (Required)
Administrative experience: 1 year (Required)
Home care: 1 year (Preferred)
Schedule management: 1 year (Preferred)

Work Location: One location