Remote - VDOT Dynamics Developer - Customer Service

Job Posted 2/17/2025
Cook Systems International
Richmond, VA 23298
United States
Remote
Full-Time
Job Description
Launch Your Career with Cook SystemsReady to elevate your career? Cook Systems, a certified veteran owned IT consulting firm, has been transforming businesses and careers since 1990. Whether you're aiming to work with a Fortune 500 company or a small business, we've got you covered.Our core values: integrity, investment, and innovation drive everything we do, ensuring you grow and succeed in a dynamic, supportive environment. We understand the importance of work life balance and personal growth. Our cutting edge IT consulting partners and FastTrack talent program are designed to help you excel.Join our forward thinking team where excellence and creativity are valued every day. Check out what our associates have to say on Glassdoor. Ready to take your career to new heights? Cook Systems is where your journey to success begins!2 submittals - Hybrid - Both Web Cam and In PersonThe first couple of months we need them 3 days a week in office, after that once day a month.VDOT is seeking a Senior Dynamics 365 Developer. The ideal candidate will be skilled and experienced in Microsoft?s Power Platform, to include Dynamics 365, PowerApps, Power Automate, Power Pages, Dataverse.Responsibilities:? Expertise in Dynamics 365 Customer Engagement ? Dynamics 365 Customer Service module Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C? Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes Strong knowledge of Microsoft?s licensing model for Dynamics 365 and Power Platform Adhere to best practices when implementing business solutions and define/refine a governance approach for the platform?s use at VDOT Develop and disseminate documentation (requirements, recommendations, technical analysis, etc on platform usage Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs Contribute to improving our processes and policies within the Business Enablement Services program Preferred Experience with Devops in Power Platform (Power Pipelines/ALM Accelerator Other duties as assigned. Professional Experience:? Strong organizational and interpersonal skills Logical, clear and concise written and verbal communication skills Ability to work seamlessly within a team as well as manage individual tasks Ability to react quickly to a fast paced, rapidly changing environment Rely on experience and judgment to plan and accomplish goals Independently perform a variety of complicated tasks Work with a team of Developers and System Engineers Communicate clearly and effectively, both speaking and in writing Review & refine existing processes to better align with agency/group priorities Review the existing procedures and propose, execute, and/or direct necessary changes Participate in on-call duties as necessary Be able to work?from-home and still provide expected level of support.Be available to support after hours work as needed.Experience as a D365 Technical LeadRequired5YearsExperience with creating and managing of solution using Dynamics 365 Customer Service.Required8YearsExperience with customization and implementation of Forms, Views, Plug-Ins, Workflows and BPFs in D365Required8YearsCustom development experience using .NET, JavaScript and C with Power Platform and DataverseRequired3YearsExperience with using standard & premium connectors with PowerApps and Power AutomateRequired3YearsExperience with DevOps in Power Platform/D365 EnvironmentsDesired2YearsExperience with Data Integrations and Migrations using ADF & SSIS PackagesDesired5YearsWhy Work with UsBenefitsAt Cook Systems, we don't just offer jobs we build futures. Our team is the heart of everything we do, and we're committed to supporting you with benefits that go beyond the basics. We want you to feel secure, valued, and empowered from the very beginning of your journey with us. When you join Cook Systems, here's what you can look forward to: Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, complete with dental and vision coverage. With access to one of the nation's largest networks, you'll get the care you need for yourself and your family wherever life takes you. Peace of Mind, Every Step of the Way: Protect what matters most with life, critical illness, and accident insurance through Unum. Because your loved ones deserve security no matter what the future holds. Flexibility for Life's Needs: Save money and plan ahead with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent care expenses on your terms. Bridging the Gaps: Unexpected costs? No problem. Our Health Gap Insurance through Sunlife helps ensure you're covered when it counts. Your Future Starts Now: Dream big with our 401(k) retirement plan through The Standard. After just six months, you will be eligible to participate, because your future deserves a strong foundation.At Cook Systems, you're not just another employee you're family. Here, your ideas matter, your contributions shine, and your career will thrive. Together, we innovate, grow, and celebrate success every step of the way. Are you ready to be part of something bigger? Let's build the future together at Cook Systems.
View Count 3