Sample Coordinator (Korean Bilingual)

Job Posted 1/16/2025
Crawford Thomas Recruiting
Norcross, GA 30092
United States
Category Other
Job Description
Job Title: Bilingual (Korean and English) Sample Coordinator
Location: Norcross, GA (Corporate Office)
Reports to: Sr. Marketing Manager

Our client is a leading comprehensive Quartz and Solid Surfaces supplier of premium kitchen and bath countertop materials.

Compensation:

  • $47,000- $52,000

Role Summary:
The Sample Coordinator will perform a variety of tasks under the guidance of the Planning Team, ensuring the smooth operation of sample distribution, inventory management, and customer service.

Key Responsibilities:

Sample Management

  • Process daily sample requests and maintain detailed records in a tracking template.
  • Plan monthly allotment distributions based on requests.
  • Oversee the monthly SAP release process.
  • Manage sample requests from BDMs, RSMs, and Directors, ensuring timely fulfillment.
  • Generate purchase orders for custom sample sizes not available in inventory.
  • Renew weekly sample credits via Toro's website.
  • Distribute tracking numbers daily to relevant stakeholders.
  • Conduct weekly inventory checks and request fabrications for low-stock items.
  • Follow up weekly with FulfillEX (marketing vendor fulfillment center).
  • Create and send FedEx labels for product deliveries to vendors.

Customer Service

  • Process sample requests received via phone, email, or website.
  • Record all sample request details accurately in Excel.

Internal Sample Requests

  • Handle requests from direct teams, distributors, national teams, and HQ (Commercial/RSM).
  • Maintain records of internal requests in Excel.

Vendor Payments (EVS Uploads)

  • Coordinate payments to vendors for services including:
  • Fabrication: FulfillEx, Canada/Toro Cover.
  • Freight: Ocean Blue, Glovis, Orient Star/FedEx, WWEX.
  • Display: NKS Display.
  • Shipping: FedEx, WWEX.
  • Printing: FulfillEx.
  • Labeling: BrandContents, FulfillEx.
  • Packaging Supplies: Uline (Boxes).

In-House Sample Shipments

  • Handle internal sample shipments efficiently.

Skills & Qualifications:

  • 1-2 years of relevant experience.
  • Proficiency in MS Office (Excel, Word, PowerPoint, etc.).
  • Ability to lift up to 60 lbs.
  • Strong time-management and detail-orientation skills.
  • Initiative-driven and able to work collaboratively in a team-oriented environment.
  • Excellent social, oral, and written communication skills.
  • Bilingual in Korean and English is a must.

Education & Experience:

  • Bachelor's degree in Business or Marketing (preferred but not required).
  • Marketing-related experience is a plus.
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